We bring our events to a location that best suits you. If you want help choosing a location we're happy to give it. We run events all over the UK and Europe.
We want you to know exactly what your event will cost and we want to make this information easy to get at. You have two choices:
We promise to let you know all the costs up front before you commit to anything. Depending on your event, we may ask your permission to add a B&B charge if our event staff have to travel the day before. With some events we may offer optional extras...if this is the case we will explain these clearly and tell you the cost. However the choice is yours about whether you want to include these extras or not.
Yes, if you have booked a competitive event your event fee includes a prize for the winning team. We normally supply a bottle of Champagne and/or chocolates as a prize. However, we are happy to source different prizes or you may choose to add your own prizes.
No. Our prices are for the event only. Some of our events will require use or access to a suitable venue. Others require no venue. If you want a price that includes the venue then let us know and we'll be very happy to oblige. We are not tied to any particular venue but our site includes a selection of venues we like.
Many of our events require a venue of some sort. For example, for an indoor event we will need somewhere to meet and then a room in which the activities can take place. For an outdoor event, we will need access to grounds or gardens and perhaps a room to meet your participants and to introduce the event.
For some of our events, it may be sufficient to arrange to meet at a convenient parking place or rendezvous point. For example, our Network and Forest Challenge events take place in a convenient forest. We can usually arrange to rendezvous at a visitors centre, cafe or picnic area. However, for these events we may be obliged to pay the landowner an access fee for using their land for the event.
The venues we work in include manor houses, conference centres, pubs, village halls, narrowboats, castles and many more. The cost varies accordingly!
We will do our very best! We have no ties to any particular venue or chain so we can use our experience to recommend venues that suit you, your event and your budget. A small selection of venues can be viewed on our Venues page. Please call us to discuss your requirements and we'll be on the case!
It's difficult to generalise. Some venues charge nothing...there's many a pub that is only too happy to provide a place to meet so long as after the event you take a few drinks. Hotels and conference centres usually charge a day-delegate rate that includes refreshments and lunch but may be able to provide the facilities and standards that you want. Day-delegate rates vary from £15 to £80 + VAT per head. Residential or 24-hour delegate rates range from £30 to £300 + VAT per head. Have a think about what you want from your venue, think about the budget available and then give us a call and we'll be happy to help.
Whom would you prefer?! If it's easier for you, we'll make the arrangements. We do not make a charge to you for this service. To cover our costs we may however ask the venue for a commission. This is an industry-standard procedure. Most venues are happy to pay a commission (typically 8%) to the introducing agent. Please bear in mind that the contract for booking the venue will be between you and the venue.
Even if we are not involved in recommending or booking the venue we will always make a courtesy call to the venue as part of our normal procedures to ensure that your event runs as smoothly as possible.
Yes...you have two choices:
We have been providing great team events for 17 years. Most of our work is repeat business...customers who keep coming back. If you want to see what they have to say, take a look at our Clients page. It is certainly easy to find a cheap provider in our industry but do you really want to trust them with your event?
Let us know what you want. Most of our events are active and participative without being physically demanding. However, each event is unique. If you want something to stretch your people then we can oblige...if you have a group of very mixed physical abilities then we will ensure that there is a valid and valuable role for all participants. Our website makes it easy to select an indoor team event , an outdoor team event, or even an active and challenging team event
We welcome participants with disabilities. The great majority of our events are fully available to disabled participants. Where there may be an issue related to disability, we will ensure that you are aware of the issue. We will take all reasonable steps to ensure that disabled participants receive the same service as all other participants. We ask for your help in this by letting us know as early as possible about any significant disabilities or existing medical conditions that might impact upon participation.
Our website includes a range of events to whet your appetite...but we do loads more than we can show. Our New Events page is a good source of some fresh ideas. One of our most popular events is the good old Away day. Our Away days are put together to meet your exact specification. We also work with ideas that our customers give to us. To be totally honest, this is how some of our best events originated! So if you have any ideas and need them to be turned into reality...give us a call.
Simple! First contact us by calling us on 01558 668925 or email us or use our Enquiry Form to ask us questions. While we would love never to turn anyone away there are times of the year when we are very busy!
We will then send you a booking form which summarises all the details we have agreed and outlines our standard terms and conditions.
To confirm your booking, we need to receive a signed booking form and a deposit of 25% of the event fee. If raising a deposit payment is a problem then please contact us to discuss alternative payment terms.
On receipt of your booking form and deposit we will confirm your booking.
About one week before your event we will contact you to run through all the necessary final arrangements and to give you a mobile phone number for your Event Co-ordinator.
We accept payment by cheque, by BACS, or by credit or debit card. We can take your payment details over the phone, by fax or post. We cannot at present take bookings directly over the internet - maybe one for the future?!
Our event charges are based on the number of participants. When the booking is made we ask you to state the number of participants on your booking form. Should numbers fall beneath those booked, we ask you to notify us of these changes at least 14 days before your event. If you do not do this, we will invoice for the number of participants stated on your booking form.
Should numbers increase above those booked, we ask you to help us to help you by letting us know as soon a you can. The booking form will include an agreed rate per head for each participant above and beyond those already booked.
Our full terms and conditions are available on request and will be provided when we send out our booking form.
We really hope this won't be necessary...however if you do need to cancel please contact us at the earliest possible time. Usually, your deposit is forfeit if you cancel and then, as your event draws nearer, we operate a system of sliding charges for cancellations. Our full terms and conditions are available on request and will be sent out with each booking form.
Shortly after your event we will contact you to ask for feedback. Your feedback is vital if we are to continue improving our events. We will also keep you updated (if you want!) with our occasional e-newsletter which includes loads of new ideas for team building.
We usually bring a digital camera to all our events and ensure that plenty of photos are taken as the action unfolds. We are happy to email or post you a CD with a full set of photos...no charge! A great memento of your team building event!
We are based in South Wales and France and run events throughout the UK, Europe and the world. Here are our full contact details. We're a bit off the beaten track...however we are always pleased to see customers or potential customers. Please give us a call and Claire might even bake some cakes as a special treat!
I hope we have managed to answer your questions but if not please give us a call on 01558 668925 or use our email form at contact us
Thank you!
